Kid Friendly Q&A

Followed by other Commonly asked questions

To keep the Coop a safe space for every member of our flock from our littlest customers to our more seasoned chicks, here is a "Safety First" guide for your site as well as some frequently asked questions:

  • We recommend our Junior Rockhound line for children ages 5 and up. While crystals are beautiful, small stones can be a choking hazard. Always supervise younger children during "Egg-cavation" or "Geode Smash" activities!

  • Yes, but they require a "Co-Pilot" (an adult)! We recommend placing the geode inside a sock or the provided burlap bag before tapping it with a hammer to prevent pieces from flying.

  • Don't worry! We keep a digital library of all our Hatchling Trading Cards. Just send us a message and we will email you a replacement to print at home.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • We are a family-run business based in Sioux City, Iowa! We specialize in hand-picked crystals, unique character carvings, and handmade jewelry created by our 12-year-old Lead Artisan. We also offer intuitive tarot readings to help you find clarity on your journey.

  • Yes! We pride ourselves on working with trusted suppliers who prioritize ethical mining practices. We hand-select our pieces to ensure they are high-quality and carry positive energy.

  • To keep your jewelry looking its best, we recommend removing it before swimming or showering. You can "cleanse" the energy of your crystals by placing them under the moonlight or near a piece of Selenite!

  • Welcome! A reading with Chell is a safe, non-judgmental space. We’ll look at the cards together to find insights into your current path. Think of it as a soulful conversation with a little help from the universe.

  • No. Our readings are for intuitive guidance and entertainment purposes only. Please always consult a professional for medical, legal, or financial concerns.

  • We typically process orders within 2–3 business days. Once shipped, you’ll receive a tracking number so you can watch your treasures fly from our coop to your home!

    For subscriptions, please note that different tiers ship at designated times of the month.

  • Due to the unique nature of crystals and the time put into intuitive services, all sales are final. However, if an item arrives damaged, please contact us right away so we can make it right.